As technology is quickly developing, there has been a rapid growth in innovative trends in several industries. Transportation, logistics, and supply chain industries can benefit hugely from implementing new technologies in areas such as artificial intelligence, analytics, and automation. With these new innovations come expectations from customers to have products and services delivered expediently. Thus it becomes very important for supply chains and delivery services to add new technology to each stage of the process in order to reach full efficiency.
Why is this important?
As the world has moved further online during the pandemic, there is a huge demand from consumers for speed and effective services. This means customers who order goods and services online expect a rapid turnaround; oftentimes, expecting same-day delivery. This huge increase in demand and need for immediacy has put an unprecedented amount of pressure on the transportation and logistics industry. However, new technologies have modernized the industry giving them tools to address fast-changing consumer needs.
In tracking and shipping, there are several steps in the process that are integral to ensuring high performance and fast delivery services. One of these is the final leg of a product’s journey, the last mile. At this moment, new logistical and technological developments can serve to make the delivery service a lot more efficient—especially since the pandemic has created sizeable shifts in the logistics industry. By using last mile tracking software and services, delivery fleets can improve their efficiency in a number of ways. From driver efficiency to routing services, new technologies can cut delay times massively and undoubtedly improve your services.
What are the benefits?
With the drive towards e-commerce, new technologies will change the delivery landscape to be far more agile, dynamic, and fast-paced. Here are a few of the benefits:
Live tracking will help provide a better insight into what is happening every step of the way while providing customers with traceability which will ensure they know what is happening every step of the way. Telematics will help with fleet visibility and routing services; this will help drivers avoid traffic and delays, as well as making sure to track driver behavior in order to decrease the risk of accidents. Analytics will provide customized fleet management reports, which will engender managers to optimize routes, performance, and efficacy in several different metrics.
Implementing all these new technologies into your last-mile services will make huge changes to supply chains and delivery times. Drivers will be able to avoid traffic, accidents, and inefficient location drops. Customers will be able to expect fast-paced delivery of goods and services while avoiding damage and delays. Finally, fleet managers will be able to optimize costs, which is especially important since there is an increase in services offering free shipping.
Companies within the logistics and supply chain industries should make the most of the technological advancements available to them in order to provide a more productive and agile service. By doing so, you will keep within trends and an ever-changing market.