MakeMyTrip’s Executives To Draw Zero Salary amid COVID-19

MakeMyTrip’s Group Executive Chairman and Group CEO announced that they would draw zero salary, and the rest of the company’s leadership team has offered to take a 50% pay-cut amid Coronavirus outbreak.

MakeMyTrip’s Group Executive Chairman Deep Kalra and Group CEO Rajesh Magow announced that they would draw zero salary, and the rest of the company’s leadership team has offered to take a 50% pay-cut amid Coronavirus outbreak.

“On people costs front, both of us will take the lead and take zero salary effective April 2020, while the rest of our leadership team have also offered to take a reduction of approximately 50 percent in their compensation,” Kalra and Magow said in a message to company’s employees.

In a recent announcement, Indian Government has ordered a complete lockdown in the whole country till for 21 days. People are advised to forbid any kind of travelling.

As MakeMyTrip provides online travel services including flight tickets, domestic and international holiday packages, hotel reservations, and rail and bus tickets. This business sector has been hit really hard by the decision. There has been sharp drop in bookings with spiralling cancellations and the latest restrictions on domestic air/rail/bus travel has brought the industry to a virtual standstill.

“The last few weeks have been very tough for all of us with the sudden and sharp spread of Covid-19 in India. Our stellar performance in Q3 2020 was sadly short lived as the travel and tourism sector is one of the worst sectors that have been hit by this pandemic,” Kalra and Magow said.

Economic experts across the world are predicting it to be a global economic tsunami that will have far reaching implications for the global economy.

Ibibo Group founder and MakeMyTrip President Ashish Kashyap resigns

Ibibo group CEO and co-founder Ashish Kashyap has resigned from his position as President of MakeMyTrip Ltd. The Gurugram-based online travel company’s Group CEO Deep Kalra has accepted his resignation.

Ibibo group CEO and co-founder Ashish Kashyap has resigned from his position as President of MakeMyTrip Ltd. The Gurugram-based online travel company’s Group CEO Deep Kalra has accepted his resignation, which will come into effect from September 30, 2017.

The resignation comes just a few months after the completion of the MakeMyTrip-Ibibo merger deal.

Ibibo Group has entered into a separation agreement with Ashish Kashyap. This agreement provides among other things, final settlement of dues and benefits. According to the official statement, Kashyap has agreed to a non-compete and non-solicitation obligation for a period of two years ending on September 30, 2019.

For the neophytes in legal issues, a Non-Solicitation clause restricts individuals and organisations from soliciting (a) employees, (b) customers, or (c) business opportunities from another company or organisation for a period of time.

There has been no announcement yet on Kashyap’s successor in MakeMyTrip as well as his plans ahead.

“Ashish Kashyap has made immense contribution in bringing the MakeMyTrip-Ibibo deal to fruition and setting a strong foundation for the future success of the combined group. At this juncture, I respect his passion for creating and nurturing new and innovative ideas and we wish him the best for the future,” said Deep Kalra in an official statement.



Ashish Kashyap: The Contribution In MakeMyTrip Post Acquisition Of Ibibo Group

Ashish had assumed the role of President and co-founder at MakeMyTrip in October 2016 post MakeMyTrip’s acquisition of Ibibo Group. Along with Deep Kalra, he played an instrumental role in bringing the two rivals together in one of the biggest consolidation deals in Indian online travel ecosystem. The $720 Mn deal which valued the combined entity at $1.8 to $2 Bn, made Naspers and Tencent as the largest shareholders with a 40% combined stake.

Earlier in January 2017, the deal also passed through necessary clearances from the Competition Commission of India. With this, all brands under the umbrella of Ibibo Group, such as Goibibo, redBus, Ryde and Rightstay, were added to MakeMyTrip brand.

Further, in the first quarter of 2017, the merged entity reported a 135% increase in net revenue to around $141.2 Mn. Overall revenue grew by around 55% to $192.1 Mn, compared to Q1 of 2016.

“It’s been a decade-long journey. Post the merger, the next step was to build something new, and integrating the brand, and that has been done. The structure is set, and the business is at a high point. Therefore, the timing is just perfect,” said Kashyap.



Ashish Kashyap: The Man On The Mission To Mobilise India’s 120K Hotels From Offline To Online

A quintessential tech entrepreneur, Ashish Kashyap has donned many hats in his enviable career. A DPS Mathura Road, alum, who also holds an economics degree from Delhi University’s Kirori Mal College and a Masters from McGill University, started his professional career in 2000 with Times Internet Limited, where he played a primary role in creating the ecommerce business structure for Indiatimes.

He resigned from Times Internet in 2005 and joined in as the Country Head of Google India and later started his entrepreneurial journey as the co-creator of PayU India (which acquired CitrusPay last year). He went on to found Ibibo. From a team of eight in 2007, Ashish grew Ibibo Group into a formidable establishment with properties including Goibibo.com, redBus.in, Ibibo Ryde, YourBus, and Travelboutique to its name.

Nearly 10 years since its inception, Ibibo Group now boasts of an international reach across countries like Indonesia, Singapore, Malaysia, Peru and Colombia. The company’s flagship apps have reportedly been downloaded more than 25 Mn times, and have handled over 24 Mn transactions. Also, Ibibo’s air ticketing business hit profitability last year.

In a recent interaction with Inc42, Ashish Kashyap also shared his vision to mobilise India’s 120K hotels and accommodation facilities from offline to the online travel space. “There are about 9,000 towns, cities and semi-urban areas with hotels in this country. We have actually been able to aggregate them. But the biggest challenge is to move the offline to online and it is going to be expensive.”



The resignation of Ashish Kashyap from MakeMyTrip is sudden, but not unexpected. There might be varied reasons behind Kashyap’s resignation, but it seems like a trend now. Have a look at the history of acquisitions in the Indian Internet ecosystem, and you will find that post the completion of the deal, majority founders split from the combined entity and advance to a new path at some point of time. Some of the notable names in this regard are Mukesh Bansal, who left Flipkart to launch CureFit after the acquisition of Myntra; Unicommerce founders who quit Snapdeal after almost two years of acquisition and more.

As Ashish Kashyap has already said, post the acquisition of Ibibo group by MakeMyTrip, he has done his part to make the combined entity scale and establish in the market.

However, it will definitely be difficult for MakeMyTrip to find his successor with the same acumen towards the Indian online travel industry in order to fight the current challenges. According to the latest SEC filings, the NASDAQ-listed company posted net losses of over $52.1 Mn in the first-quarter ending on June 30, 2017. This marked a near-72% jump from $30.3 Mn in the same quarter last year. In the first quarter of this year, marketing and sales promotion-related spendings of MakeMyTrip also surged from $52.7 Mn to over $133 Mn.

This article was originally published in Inc42



How Deep Kalra Started – Founder of MakeMyTrip.com

The pioneer of online travels in India; Deep Kalra is the proud founder of Gurgaon based – MakeMyTrip.com.

The pioneer of online travels in India; Deep Kalra is the proud founder of Gurgaon based – MakeMyTrip.com.

The Million-dollar MakeMyTrip in a nut shell, is an Indian online travel company which provides online travel services like flight tickets, domestic and international holiday packages, hotel reservations, rail and bus tickets, etc.

Speaking of his qualification; Deep holds a Bachelor’s degree in Economics from the St. Stephen’s College, Delhi, after which he went on to pursue his Masters in Business Administration degree from the Indian Institute of Management, Ahmedabad (IIM-A).

Presently, he lives with his wife Amrita, his 11-year-old daughter Manya, and his 9-year-old son Armaan. Some of his favourite past times include adventure sports, yoga, swimming, quizzing and travelling to places off the beaten path.

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How did his journey begin?

Deep’s career started soon after he completed his Masters with IIM-A & went on to work for companies like GE Capital, ABN AMRO Bank, etc!

Now back in 1995, Deep Kalra took a huge risk by quitting his stable & good-paying but boring job at ABN Bank to join AMF Bowling – an American company that was hoping to enter the Indian market to setup bowling alleys and billiard halls.

He put in all that he had and managed to open more than 200 lanes, most of them in small centres. What was even worse was that, the venture wasn’t really his own thing, and he had a remote boss back in America who threw him in the market without giving him the appropriate mentorship or guidance.

Evidently, for obvious reasons, this did not appeal to him and he also realized that they were all not worth his talent. He needed something more to showcase the same!

At the same time, he noticed that the Internet industry was growing at the speed of fire and held a lot that could be capitalized on! Having said that, he quit his job & began the old-age brainstorming session! He saw that, with all the brokers, the agents & middlemen in place, the online travel booking industry was messier than a man’s bedroom!

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Hence, with a backing of USD 2-Million from eVentures and along with co-founders like – Keyur Joshi, Rajesh Magow and Sachin Bhatia, deep began his new found journey with MakeMyTrip.com (earlier known as India Ahoy) in 2000.



Untold story of MakeMyTrip.com!

Phase I – Rough Start

Now it is somehow a fantasy of almost every living creature to travel and explore new destinations. But unlike Birds we have to sort out a lot of things before we start our trip and unfortunately we have to pay heavily for them as well.

But now that we have so many websites available to help us sort our trips, it has gotten a lot easier. And entering new in this race of websites we had – MakeMyTrip!

Now initially, he had also seen that the Indian market was yet to evolve & mature, when it came to the internet industry and playing it safe seemed far more viable than otherwise! Hence, he started off by catering to the overseas Indian community for their US-to-India travel needs.

Anyways just within two years from their launch, their business got jinxed and the dot com market crashed, taking down everything they had begun to make!

This was a very hard time for them and literally everyone who belonged to the internet market. VC’s weren’t ready to touch the internet industry. Their VC, who once ready to offer any hefty capital they demanded, now wasn’t even ready to give USD 1-million.

The situation was so bad that in-order to save the company, Deep had to take some very harsh decisions. They had to reduce their employee strength by a literal half, and what was even worse was that, he also had to let go of their & few other top-management employee’s salaries for the next 18-months.

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Phase II – Steady Rise

Taking some thoughtful, stern yet intelligent decisions, MakeMyTrip turned out to be one of those few who managed to survive the tsunami. And as time passed, the situation got better and their decision turned out to be fruitful as well.

Their business now had begun to pick up & was reaching a decent customer base. That is when IRCTC (Indian Railways Catering and Tourism Corporation) launched their first online business model which enabled the Indian traveller to purchase railway tickets on the Internet.

This model of IRCTC was well accepted but the Indian masses and turned out to be a huge hit. Additionally, Low-Cost Carriers had also recently entered the Indian Aviation space. These chains of events opened a whole new level of opportunities for the travel market in India.

It was now time to broaden their portfolio and although this venture for the Indian market was too ahead of time for various reasons like using their credit cards online, trust issues for non-established brands, etc. they risked it anyway.



And in September 2005, they officially launched their services for the Indian market as well.

As a first; apart from flight ticketing MakeMyTrip began by offering holiday packages and hotel bookings which was followed by their tie-up with IRCTC’s online business model.

This move not only increased their presence in railway ticket booking but also gave the much desired boost the Indian market was looking for!

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And in a matter of no time, the company started making awesome revenues. The demand was so much that 1-out-of-every-12 domestic flights in India were booked through MakeMyTrip.

Within a year, the company had acquired 200,000 happy customers. As a matter of fact, when the world was in recession in 2008, the company was crossing their Rs1000-Cr mark.

The same year the company also recorded profits worth $5-million with gross revenues being approx $500-million.

From here onwards, the company brought about a lot of additions to its existing profile; be it launching a multi-city flight booking service “Alootechie.com,” adding chauffeur-driven online cab rental services or creating several travel-related Apps for all types of mobile devices, they made sure to leave no table unturned.

But the biggest news that came to light was their listing on NASDAQ, in August 2010!

This was like the ultimate blow for all its potential competitors. As satisfying and happy the moment was for them, it was equally a proud moment for India too, because MakeMyTrip was one of the very few Indian Dotcom companies to be listed on the US stock exchange.

This also bridged the gap between the foreign investors & Indian businesses; thus opening doors for a pool of foreign investments in India in the IT sector. Additionally, this also boosted the confidence of the young entrepreneurs which gave rise to a lot of start-ups in the future.

Since then, MakeMyTrip has majorly focused on expansion and up-ping the revenue which has been done through various mediums such as unique marketing strategies, product development, etc!

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Phase III – Wide Expansion

During this phase of expansion; even though the company faced their share of problems, but at the same time they also managed to rise out of it bravely and used these hurdles to expand their reach far beyond their imaginations! These comebacks have also time-&-again been proved through their numbers.

One such problem they faced was in December 2013; the wealth of MakeMyTrip which was over $50-mil had been cut by halve & their net revenues declined 5.5% as well. MakeMyTrip was also seen to be booking losses worth $2.6-million.

Times were hard for them but as they had faced problems earlier, they were more prepared and experienced to tackle issues this time, and hence in the next quarter, MakeMyTrip successfully came back with a bang & proved themselves by reporting a 27.7% rise in revenues.

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If that wasn’t enough then in march 2014, MakeMyTrip announced a $15 million innovation fund for new entrepreneurs in the travel circuit. And when we looked at the recent stats of the NASDAQ listed company; with a current market cap of $934-Million they seem to be growing drastically too.

And lastly; apart from initial investment of 2-million, MakeMyTrip has raised USD 10-million in 2005, USD 13-million in 2006 & USD 15-million in 2007 from investors such as SAIF (Softbank Asia Infrastructure Fund) Partners, Helion Venture Partners, Sierra Ventures & Tiger Global, till date!



Phase IV – Mergers, Acquisitions & Investments

Over the period of time, MakeMyTrip has also done some notable mergers, acquisitions & Investments, some of these include:

1. MyGola: A start-up travel guide firm was acquired by MakeMyTrip for an undisclosed amount in April 2015.

2. com: A Gurgaon based online health store received investment worth $6 million from Deep Kalra along with other investors such as Sequoia Capital, Omidyar Network, Intel Capital and Kae capital April 2015.

3. TrulyMadly: Deep Kalra also made angel investments in the matchmaking website in March 2015.

4. com (ETB): An online hotel operator based in Amsterdam was recently acquired by MakeMyTrip in February 2014.

5. Hotel Travel Group (HT Group): Again a Travel firm with operations in Thailand, Singapore and Malaysia was acquired in November 2012.

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6. ITC Group: A Tour operating company based in Thailand was acquired in November 2012.

7. My Guest House Accommodation: A Budget Lodging / Hotel Operator based in Delhi was acquired in November 2011.

8. Le Travenues Technology Private Limited: The Parent company of Ixigo.com based in Gurgaon, which performs ‘online travel meta search engine’ was acquired by MakeMyTrip in August 2011.

9. Luxury Tours and Travel Private Limited: A Singapore based Travel Agency was acquired by MakeMyTrip in May 2011.

Achievements

• Chairperson of the NASSCOM Internet Working Group

• Member of the Executive Council of NASSCOM

• Member of CII’s Tourism sub-committee

• Awarded as the “Best Travel Portal India” by World Travel Awards (2014, 2013)

• Awarded as the “E-tailer of the Year” by ET Retail Awards (2014, 2013)

• Awarded as the “Best Online Travel Service Firm” by Times Travel Honours (2011)

• Listed as “Ten Best Companies to Work For in India” by Great Place to Work Institute (2013, 2012, 2011, 2010)





Online travel companies MakeMyTrip and GoIbibo to merge services

The country’s biggest online travel portal, MakeMyTrip has recently acquired GoIbibo for a $2 billion deal which makes it India’s biggest acquisition in the online travel space.

The country’s biggest online travel portal, MakeMyTrip has recently acquired GoIbibo for a $2 billion deal which makes it India’s biggest acquisition in the online travel space.

“Today’s announcement is a significant step forward for the rapidly growing travel industry in India. There are three well established brands, each a leader in their space that we value. These include MakeMyTrip, GoIbibo and RedBus and on the internet it is very important that you keep brands that add value and grow them and we are quite clear we would want to play to the advantage of each of these brands. If you look around the world, you will see keeping established brands have helped.” -Makemytrip Group CEO Deep Kalra said in a statement.

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Here are a few things you should know about this merger:

  • This acquisition will bring all brands which belong to the travel space like Redbus, Ryde, Ibibo and Makemytrip under the same umbrella. This is a huge development in the travel space. In a market place where all services are fragmented, a consolidated website offering all services under a single name is more likely to become a hit with the masses.
  • This deal will help Makemytrip gain an upper hand over other competitors like Cleartrip, Expedia etc as by adding more variety and number of services; it is in a position to outdo the competition.
  • Deep Kalra and Rajesh Magow will continue their roles as Executive Chairman and India CEO of MakeMyTrip whilst Ashish Kashyap, a former employee of Ibibo will be joining the board of directors as the president of this merger.
  • The final transaction is scheduled to be done by December after which MakeMyTrip will own 100% shares of Ibibo.

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Image credit: SkyMed