our own startup

5 Café Must-Haves for Customer Satisfaction

People visit cafes for myriad reasons. If you’d like to create more customer satisfaction, then think about employing the following five tips.

People visit cafes for myriad reasons. Some need a quick cuppa. Others want to meet up with friends. Still, others like to get some work done in a place that’s not their office. The savvy coffee shop owner who can appeal to lots of different kinds of guests is the coffee shop owner who has satisfied and loyal customers. If you’d like to create more customer satisfaction, then think about employing the following five tips.

Give Them Space to Socialize

While many people go to the local coffee shop to pick up a drink or a snack on the go, many people see the local coffee shop as a second living room. That is, they love to meet up with friends to catch up. Make your cafe as comfortable and as inviting to people who like to socialize. This encourages them to come back again and again, which ultimately helps your bottom line.

Offer Menu Options Beyond Snacks

Many coffee houses serve snacks, like banana bread or muffins. These are excellent options if you’d like to encourage upsells. However, if you want to draw in a crowd, consider adding some simple lunch options, like sandwiches. This gives you organic ways to attract customers who may not otherwise come into your shop.

Create a VIP Program

People love the coffee shop experience, and the smart cafe owner strives to send a little of that experience home with her customers. One way to do that is to start a VIP program that allows customers to get goodies after a certain number of purchases. Most coffee shops have a punchcard system that allows people to get a free drink after 10 or so purchases.

However, there is no rule that says the VIP goodies have to be free drinks. If you’d like to start a VIP program and you’d like to do something different, then think about offering something like a 2 lb bag of whole bean Colombian coffee (or other coffee du jour). It’s even better if it’s branded so your regulars think of you when they’re using it at home between visits to your shop.

Appeal to the Digital Nomad

More and more people work from home or are embracing the digital nomad experience. You can tap into this market by making your space comfortable for people who want to work there. For example, ensure there are outlets where people can charge their electronics. Having consistent and free WiFi is also a must-have. The sacrifices you make to ensure this is a comfortable space will pay dividends in good reviews of Yelp and plenty of repeat customers.

Employ Friendly Staff People

This should go without saying, but your staff should be friendly and kind to your cafe guests. If a guest ever feels like they’re a burden to the staff, then chances are good that that customer will go someplace else for their daily java.

In these days of the digital nomad and work-from-home arrangements, the local coffee shop has an important role to play in the community. It’s a place where people can meet, grab a meal and find a home away from home. It’s an opportunity for cafe owners like you to really increase their bottom line. As such, anything you can do to increase your customers’ satisfaction should be job one.

5 Steps to Opening a New Store

So, you’re thinking about opening a new store. This blog post will outline the five key steps you need to take to get your new store up and running.

So, you’re thinking about opening a new store. Congratulations! Deciding to open your own business is a big step, and one that comes with a lot of important considerations. This blog post will outline the five key steps you need to take to get your new store up and running.

Choose Your Location Carefully

One of the most important decisions you’ll make when opening a new store is choosing its location. Ask yourself: What type of customers do you want to attract? What are the demographics of the area? Is there foot traffic? Are there any other businesses in the vicinity that could complement or compete with your own? Answering these questions will help you choose a location that’s suited to your specific needs.

Develop a Business Plan

Once you’ve chosen a location, it’s time to start developing your business plan. A business plan is a roadmap that outlines your company’s goals, marketing strategies, and financial projections. It’s essential to have a business plan in place before you start working on any other aspects of your store, as it will provide you with guidance and direction as you move forward.

Choose Financing

Unlike a traditional loan, a business line of credit provides access to funds up to a pre-approved limit. This can be used for a variety of purposes, including inventory purchases, emergency expenses, or working capital. Drawing on a business line of credit is quick and easy, and repaying the balance does not typically require any additional collateral. As such, it can be an ideal solution for businesses that need access to quick funding. In addition, business lines of credit can help to build business credit over time, making it easier to obtain future financing. For these reasons, a business line of credit can be a valuable tool for new businesses.

Design Your Store Layout

The layout of your store will play a big role in determining its overall feel and atmosphere. Think about what type of vibe you want to create— calming and relaxing? Bright and fun? Sleek and modern? Once you have an idea of the overall aesthetic you’re going for, start planning where each individual item will go. Keep in mind that your layout should be designed with customer flow in mind; you want shoppers to be able to move around easily and without feeling cramped or cluttered.

Market Your Store

Last but not least, don’t forget to market your new store! There are lots of different ways to do this, so get creative and do whatever feels right for your brand. Some ideas include handing out flyers in high-traffic areas near your store, placing ads in local publications, mailing out postcards to residents in the area, and promoting special deals and discounts on social media.

Opening a new store is an exciting venture—but it’s also a big undertaking. There are many important facets to consider, from choosing the perfect location to marketing your business effectively. By following these five steps, you’ll give yourself the best possible chance for success as you embark on this new endeavor!

Services Allowed During Lockdown 2.0

Lockdown implemented to contain the spread of the novel coronavirus has been extended till May 3. The Ministry of Home Affair has issued detailed guidelines regarding services that’ll remain operational and those not.

Some conditional relief may be seen in areas that are not hotspots for the novel coronavirus from April 20. Originally, the 21-day nation-wide lockdown was to end on April 14 but considering the rising number of cases, especially in Delhi, Maharashtra and Tamil Nadu, a majority of states agreed to extend the lockdown.

WHAT’S OPEN DURING LOCKDOWN 2.0

All kinds of essential services. These services include all health workers (doctors, nurses, hospital staff, and sanitation workers.)
Media persons belonging to print and electronic media (though they too can’t enter the containment zones, also known as hotspots.)
Homes of children, disabled, mentally challenged or senior citizens, women.
Movement, loading or unloading of goods cargo (both inter or intrastate)
MNREGA works are allowed with strict implementation of social distancing and use of face mask.
Hotels, homestays, lodges and motels.
Services provided by self-employed people, including electrician, IT repairs, plumbers, motor mechanics and carpenters will also remain operational.
Industries in rural areas, SEZs, and EOU zones, units making essential goods, food processing units, IT hardware companies, coal production will be allowed to function.
Construction of roads, irrigation projections, buildings and all kinds of industrial projects, including MSMEs, in rural areas and construction of renewable energy projects will be allowed.
Government will also ease restrictions for farmworkers (since the rabi crop harvest season has started in states like Punjab, Haryana and Uttar Pradesh.)
All security personnel, including police and security forces, are also exempted from the lockdown.
All kinds of essential service agencies, including cook gas agencies, fuel pumps, ration shops, wholesale and retail shops and vegetable mandis will remain open.
Pathology labs will also be allowed to operate amid the lockdown.
Goods trucks carrying goods — weather or not essential goods — within states and outside states will be allowed to operate during the extended lockdown period.
During a televised address to the nation on Tuesday, Prime Minister Narendra Modi said India might have to pay a big economic price for the lockdown but there was no alternative to saving human lives.